Privacy Policy

1. Scope and Controller

This Privacy Policy applies to personal information processed by Gold Bridge International and the relevant GBI operating affiliates that provide the website, account dashboard, support tools, verification workflows, and related platform services.

Depending on where you live and how you use the platform, a local affiliate, service provider, or compliance partner may also process information under its own legal obligations. This Policy should be read together with the Terms of Service and any account-specific notices presented during registration or verification.

2. Information We Collect

We collect information directly from you, automatically from your device, and from service providers or public sources where needed for security, compliance, and platform administration.

Account and contact information

This may include your name, email address, phone number, username, country or region, password credentials, language preference, support messages, and account settings.

Verification and compliance information

Where required, we may collect identity documents, date of birth, residential address, nationality, tax-related information, wallet details, source-of-funds information, screening results, risk indicators, and records needed for anti-money laundering, sanctions, fraud prevention, or legal compliance.

Transaction and platform information

We may process purchase history, tier status, reward records, referral activity, dashboard interactions, wallet addresses, blockchain transaction references, payment confirmations, support tickets, and security events.

Device, analytics, and cookie information

We may collect IP address, browser type, device identifiers, operating system, pages viewed, time zone, approximate location, referral source, session events, and cookie or similar tracking information to operate, secure, and improve the platform.

3. How We Use Personal Information

We use personal information for legitimate platform, security, legal, and business purposes, including to:

• create, authenticate, maintain, and support user accounts;
• process purchases, tier access, rewards, referrals, support requests, and account notices;
• conduct identity checks, sanctions screening, fraud prevention, wallet monitoring, and risk reviews;
• protect the platform, investigate suspicious activity, prevent abuse, and enforce our Terms;
• improve website performance, user experience, product reliability, and customer support;
• send operational notices, security alerts, policy updates, and service communications;
• comply with applicable laws, regulatory requests, court orders, audits, tax obligations, and recordkeeping duties.

4. Cookies and Similar Technologies

We may use cookies, local storage, analytics tags, and similar technologies to keep you signed in, remember preferences, measure website performance, detect abuse, and understand how users interact with the platform. You can usually adjust cookie settings through your browser, but disabling necessary cookies may affect account access or platform functionality.

5. How We Share Information

We do not sell personal information in the ordinary course of business. We may share information where necessary with:

• GBI affiliates and internal teams involved in platform operations, security, compliance, and support;
• identity verification, sanctions screening, blockchain analytics, fraud prevention, hosting, payment, customer support, analytics, and communications providers;
• banks, exchanges, wallet providers, payment processors, auditors, legal advisors, insurers, or other professional service providers;
• law enforcement, regulators, courts, tax authorities, or other parties where disclosure is legally required or reasonably necessary to protect rights, safety, platform integrity, or users;
• successors or counterparties in connection with a merger, reorganization, financing, acquisition, sale of assets, or similar business transaction.

6. International Transfers

GBI may operate across multiple jurisdictions, and your information may be processed in countries other than where you live. Where required, we use appropriate contractual, technical, and organizational safeguards for cross-border transfers.

7. Security Measures

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. These safeguards may include access controls, encryption, monitoring, segregation of duties, security reviews, and vendor due diligence.

No online platform can guarantee absolute security. You are responsible for maintaining strong passwords, protecting your devices, monitoring account activity, and promptly reporting suspected unauthorized access.

8. Retention

We retain personal information for as long as necessary to provide the platform, maintain account records, resolve disputes, enforce agreements, prevent fraud, comply with legal and regulatory obligations, and support audit requirements. Retention periods may vary depending on the type of information, account status, legal requirements, and risk considerations.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, transfer, or withdraw consent for certain personal information. Some rights may be limited where information is required for compliance, security, fraud prevention, dispute resolution, or legal obligations.

To exercise a privacy right, contact us through the official support channel. We may need to verify your identity before acting on the request.

10. Children

The platform is not intended for children or minors. We do not knowingly collect personal information from individuals who are not legally permitted to use the platform. If we learn that a minor has submitted personal information, we will take appropriate steps to restrict or delete it where required.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, platform features, or legal requirements. The updated version will be posted on this page with a revised effective date.